Page 1
Page 2
Page 3
Page 4
Page 5
Page 6
Page 7
Page 8
Page 9
Page 10
Page 11
Page 12
10VKNVIDEOKINGNETWORKSPRING2015HelpDeskContinuedFromPage7IbelievethatVideoKingdeliversexceptionalcustomerservicemakingourissuesatoppriorityandprovidingthebestproductforourBingohall.ThisdedicationenablesTreasureIslandtoprovideagreatguestexperi-enceandminimizeanyissueswiththeback-of-houseoperationsheadded.InadditiontothecasinoTreasureIslandsamenitiesincludea480-roomluxuryhotel3000-seatIslandEventConventionCenter137-slipmarina95-siteRV-park100-passengercruiseyachtbowlingcenterarcadeandlounge.TolearnmorevisittheirWebsitewww.treasureislandcasino.com.LatestTechnologyEstablishedin2007withmorethan20yearsexperienceGamecoreofferssuppliesforelectronicBingoBingoconsumablesnoveltiesandhigh-stakespull-tabdesignsandpayoutsthroughoutthecountrytotriballocations.LocatedinMinnesotaGamecorehasbeendistributingVideoKingproductsforjustoverfouryearsforbothcharitableandnativesites.OverthepastsevenyearsGamecorehasworkedwithnumerouscompaniesofferingsimilarproductswithintheelec-tronicBingoindustryanditmustbesaidthatVideoKinghaswonmeoversaidJoshuaErnstcompanyowner.VideoKingsproductsarestablereliableandthesupportisnotonlyfriendlybutveryknowledgeable.CommunicationbetweenthedistributorandcustomersisbyfarthebestIhaveexper-iencedhesaid.ThedifferencethatIhaveexperiencedishowVideoKingssystemistrulyall-in-one.HavingtheabilitytocontrolyourBingoconsoleshandsetsandPOSsfromonelocationonthenetworkhastrulybeenablessingforservicing.ThisallowsmeandthecustomertoseetheTerminalListcontainedintheOMNIsystemanddetermineifthereareanyissuesbeforesalesbegin.Thisfeaturegiveseaseofmindtothefacilitythatthesystemisfunctioningproperly.AsadistributorIwantthebestformycustomersandVideoKinghasnaileditandcontinuestoproceedwithnewideasandproducts.Ifyouarelook-ingfornewBingoflashboardscheckoutthenewTriplePlaydigitalcustomflashboardsthatVideoKingdevelopedalongwiththenewAndroidtablettheCHAMP-eBingodeviceheadded.Beinginthegamingindustrywealwayswanttoseethenewestandlatesttechnology.BringingnewandyoungerplayerstoBingoisimpor-tantandVideoKingrecognizesthat.VideoKingconstantlystrivestoaddnewfeaturesanddevicesthatyoungergenerationscanrelateto.Theyareen-suringthatourindustrystayshealthyandviableforthefuturehesaid.IndustryPioneerDoyouknowwhereGuamisasksPrimoCaburianwhohelpedpopularizeBingoinhishome-land.HeoffersamorepictorialyethistoricalaccountofBingowhichraisesmoneyforPacificIslandmissionsandhisassociationwithVideoKingthere.GuamisaparadiseislandinthePacificatouristdestinationformostlyJapaneseChineseKoreansMicrone-siansFilipinosandmanyotherneigh-boringislands.Itisatropicalislandabundantwithpristinebeachesthatlurethetouristtocomeandenjoytheplentifulsunshinefoundalmostyear-roundhesaid.ManytouristscometoGuamtoper-formtheirmarriagevowsthewesternChamorrostylewheretheyenjoytheirhoneymoonintheislandsbeautifulhotels.BingogamesinGuamareoneofthefavoritepastimesofitsseniorcitizens.With19villagesdistrictsthereare11seniorcen-tersthatplayBingo.ItenhancestheirlivesplayedasahobbyformanyratherthenagamblingactivityaswritteninthelawsofGuam.TherearecurrentlythreecommercialBingohallsthatplaybigBingowhereregularpay-offsare2500andspecialgamesare500010000orupto80000duringBingoBonanza.OnenotableBingohallthePangasinanBingoinGuamistheHomeoftheLilChamp.Itisapio-neerintheBingoindustryfoundedin1984bymembersofanonprofitPan-gasinanorganizationunderthepresidencyofmyselfPrimoCaburian.AstheFatherofPangasinanBingoIthoughtofaresponsiblewaytoraisefundsforourcommunityproj-ects.IthenventuredtobringinBingosuppliesfromVideoKingafterprocur-ingabusinesslicensetomakeBingoavailableinGuamandtheNorthernMarianasIsland.BecauseoftheloveforBingobyourmanamkoseniorcitizensandthevigilantmembersofPangasinanBingoithasgrowntoamazingheightsmakingcountlesscommunitydonationsandstu-dentscholarshipsallpublishedinthepagesofourlocalPacificDailyNews.AsweinGuamnowenjoythebless-ingsIwouldberemissifIdonotacknowl-edgetheuntiringeffortsofmysuccessorsandmembersofthePangasinanBingoaftermytwotermsaspresident.Fortheirunsurpassedeffortsintermsofcommunity-donatedprojectsIwishtorecognizethesucceedingpres-identsparticularlyRet.Maj.VicRivocurrentpresidentofFOPOGFedera-tionofPangasinansesonGuam.IamsurethattherearemanymorePangasinanseswhocontributedtothesuccessofthisBingo.ItallstartedwhenLilChampthishandheldBingomachinefromVideoKingwasintroducedtoFOPOGin2008byitsdistributor.ThereweresixBingohallscompetinginGuamatthattimeandFOPOGtoppedthemall.ThelaunchofLilChampwithitsjumpymascottookchargeclosingdowntheotherhalls.Thankstotheever-readysupportofVideoKingsSalesManagerPeggyHansenandits24-hourhelpdesktheLilChampisnowthefavoritemachineofBingoplayers.ItissocompactthatitisalsocompatiblewithallthePOScom-ponentsinstalledtotheBingoconsole.VerysimpletooperateitiswhyplayerslovedtoplayBingoatFOPOGhesaid.SowhyVideoKing...Thesearecommentsfromjustahandfulofourcustomerswhoalreadyknow.Tolearnmorepleasecontactusat800635-9912ormarketingvkge.com.AndbesuretocheckoutourWebsitecompletewithMediaCenterandonlinestoreandLikeusonFace-bookformorecontestsandpromotionssoyoutoocanbeintheknowCallContinuedFromPage7OMNIContinuedFromPage9nWhatDoYouDoToUnwindHangoutwithmygirlfriendandfamily.VacationofcourseIbe-lieveeveryoneshouldtraveltheworld.Tomevisitingnewplacesisagreatwaytounwind.nIfYouWonTheLotteryWhatWouldYouDoIwouldhelpoth-ersfirstandthenofcoursewhatmydreamisbuyingavillainSpainthenspending300-plusdaysunderthehotsuneachyearthenewgames.Itismorediffi-cultforHelpDesktomakesurethatyourbuttonsselltheelec-tronicsoverthephone.ReturnsQHowdoestheRMAprocessworkAIfapieceofVideoKingequip-mentisnolongerworkinggiveourHelpDeskacall.Wewillde-termineifthepieceofequipmentneedsreconfiguredorreplaced.Ifitneedsreplacedwewillasksomequestionstogetyounewequipmentrightaway.QuestionsAreWhatistheserialnumberofthefailedequipmentWheredoweshipyourreplacementandhowfastdoyouneedthereplacementDial-UpConnectionQSometimesHelpDeskwillaskfordialup.ThereisnoInternetatourhallADialupisnotthesameasInternet.OnthebackofeveryVideoKingcallerstandPCandourserversisajacktoplugaphonelineinto.SimplypluganyphonelinesuchasaFAXma-chinephonelineintothebackofthatPCandtelluswhatthephonenumberis.OurcomputersaredesignedtoautomaticallyanswerthephonesothatwecanremoteassistyouHavefurtherquestionsorsug-gestionsWewelcomeyourfeed-backsodonthesitatetocallus800635-9912402951-2970LilChamp