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FAQs

1. How To Contact Video King
2. What Does Video King As A Company Specialize In?
3. Whom Can I Contact Regarding Video King’s Products And Services?
4. How Can I Purchase Video King’s Games & Equiment?
5. Does Video King Conduct Business On An International Level?
6. Does Video King Offer Trade-Ins On Bingo Hall Equipment?
7. Does Video King Provide Customer Service and Technical Support?
8. What Are Video King’s Help Desk Hours?
9. If I Need To Have My Equipment Repaired, What Should I Do?
10. How Do I Know If These Gaming Products and Games Are Legal In My Region?
11. Who Is The Nearest Distributor In My Area?
12. How Can I Learn More About Video King And The Bingo Industry?
13. How Can I Receive A Free Copy of Video King’s Newsletter?
14. How Can I Advertise In Video King’s Company Newsletter?
15. How Can I Link My Web Site To Video King’s Web Site?
16. Where Can I Obtain Video King Marketing Material?
17. What Types Of Games Does Your Company Video King Produce?
18. Whom Can I Contact For Product Ideas?
19. Where Can I Demo Video King’s Products?

How To Contact Video King

Need To Reach Us?

Please feel free to call us any time. We can be reached at (800) 635-9912 or (402) 951-2970 or by e-mail: marketing@vkge.com.

Our Corporate Office is located in the United States:
1045 N. 115th St., Suite 200
Omaha, Nebraska 68154

Our Warehouse Facility is also located there:
Video King
7270 Pacific St.
Omaha, Nebraska 68114

Our Research & Develop office is located in Canada:
Video King R&D
1146 Waverley St., Unit 1
Winnipeg, MB R3T 0P4
Local: (204) 452-0100
Fax: (204) 452-0600

 

For updates and promotions, click here to join our mailing list.

Thanks for your interest!
Best O' Luck!
Video King

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What Does Video King As A Company Specialize In?

Company Overview

VKGS LLC, dba Video King®, is among the world’s largest providers of electronic gaming systems, game designs and bingo hall equipment.

Reaching a global market, Video King’s entertainment systems can be found aboard luxury cruise liners, throughout Indian Country and in thousands of charitable, commercial and military establishments around the world.

Our bingo hall products run the gamut from state-of-the-art bingo consoles, integrated management systems, multi-channel video flashboards, high-tech electronic handsets, tablets and other portable gaming devices, as well as an array of innovative computer games.

 

Click Link To View Our Product Line!

 

 

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Whom Can I Contact Regarding Video King’s Products And Services?


Contact Us!

Tim Stuart

President/CEO
tstuart@vkge.com
(800) 635-9912, Ext. 7777
(402) 951-2970

Peggy Hansen
Bingo Hall Equipment Manager
phansen@vkge.com
(800) 635-9912, Ext. 6401

(402) 951-2970
 
Brent Kizuik
CTO & VP of Electronics
bkizuik@vkge.com
(800) 635-9912, Ext. 2222
(402) 951-2970
 
Cindy Martin
Customer Service Manager
cmartin@vkge.com
(800) 635-9912, Ext. 6811
(402) 951-2970
 
Carla Chance
Director of Marketing/Communications
cchance@vkge.com
marketing@vkge.com
(800) 635-9912, Ext. 5851
(402) 951-2970


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How Can I Purchase Video King’s Games & Equiment?


Want To Play ...

All of Video King's games and products are available through our company’s distributors, located nationwide.To find a distributor in your location, please contact Cindy Martin, our Customer Service Manager, at (800) 635-9912, Ext. 6811 or (402) 951-2970 or cmartin@vkge.com.

To learn more about Video King’s Bingo Hall Equipment products and services, please contact your local distributor or the following Video King staff members:

Peggy Hansen
Bingo Hall Equipment Manager
phansen@vkge.com
(800) 635-9912, Ext. 6896
(402) 951-2970

 
 Cindy Martin
 Customer Service Manager
cmartin@vkge.com
(800) 635-9912, Ext. 6811
(402) 951-2970
 
Carla Chance

Director of Marketing/Communications

cchance@vkge.com
(800) 635-9912, Ext. 5851
(402) 951-2970


Click This Link To View Our Product Line!

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Does Video King Conduct Business On An International Level?


We've Gone Global ...

VKGS LLC, dba Video King®, is among the world’s largest providers of electronic gaming systems, game designs and bingo hall equipment.

Reaching a global market, Video King’s entertainment systems can be found aboard luxury cruise liners, throughout Indian Country and in thousands of charitable, commercial and military establishments around the world.

Our bingo hall products run the gamut from state-of-the-art bingo consoles, integrated management systems, multi-channel video flashboards, high-tech electronic handsets and other portable gaming devices, as well as an array of innovative computer games.

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Does Video King Offer Trade-Ins On Bingo Hall Equipment?



Trade-Ins? Why Yes We Do!


To learn more about our trade-in policy, please ask your distributor or contact your Video King representative.
If you need further information, please contact Cindy Martin, our Customer Service Manager, at (800) 635-9912, Ext. 6811 or (402) 951-2970 or cmartin@vkge.com.


Click This Link To View Our Product Line!

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Does Video King Provide Customer Service and Technical Support?

 

Customer Service, Tech Support

If we don't keep our electronic gaming devices up and running, we put our customers, the players and the bingo halls operators, in a very tough position.

In fact, Video King is all about customer service. Only in our business, we call it Technical Service and Support. To better serve our customers, Video King has a 24-hour assistance line.
If you need assistance, please call us toll free at:

(888) 246-4609     (888) BINGO 09 - or - (204) 474-2454.

 

From the very first stages of design at Research & Development in Winnipeg, Canada; to our assembly team at our manufacturing facility in Omaha, Neb; we strive to produce the highest quality electronic gaming products in the industry.

That’s because our performance speaks volumes. Our entertainment systems can be found aboard luxury cruise liners, throughout Indian Country and in thousands of charitable, commercial and military establishments around the world.

Occasionally, however, there are glitches. We recognize that fact.

That is why we focus so heavily on customer service and support – from both our good folks at the help desk and our technicians in the field.

Not only do we strive to build top-quality electronic gaming equipment, but work continuously to keep things running smoothly.

Our technicians are dedicated to providing quality customer service and support, and I am appreciative that they have made Video King their chosen career.

Our ultimate goal is that you, the customer, knows that we are there for you. That you can count on us 24/7. And, that we’re only a phone call away. Call us any time.

Tim Stuart, President/CEO
(800) 635-9912, Ext. 7777
Cell: (402) 578-1475
tstuart@vkge.com


Click To View Our Product Line!


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What Are Video King’s Help Desk Hours?

24/7 Help Desk

To better serve our customers, Video King has a 24-hour assistance line.
If you need assistance, please call us toll free at:

(888) 246-4609     (888) BINGO 09 - or - (204) 474-2454.

Click This Link To View Our Product Line!

 

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If I Need To Have My Equipment Repaired, What Should I Do?


Equipment Repair

Please contact Cindy Martin, Customer Service Manager, at (800) 635-9912, Ext. 6811, (402) 951-2970 or cmartin@vkge.com. She will provide you with the necessary information.

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How Do I Know If These Gaming Products and Games Are Legal In My Region?


Legal To Play?


Due to rapidly changing laws and regulations, Video King can not be responsible for the legality of the games and products by any particular purchaser. Purchasers should determine for themselves whether Video King’s games and products are permitted in their locality.

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Who Is The Nearest Distributor In My Area?


Closest Distributor


Please contact Cindy Martin, our Customer Service Manager, at (800) 635-9912, Ext. 6811, (402) 951-2970 or cmartin@vkge.com. She can provide you with a list of our distributors.

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How Can I Learn More About Video King And The Bingo Industry?


Good News!

Read All About It ...

As a service to our customers, Video King strives to keep you informed of the latest developments within our company and the bingo industry.

Our primary mode of communication is the “VKN – The Video King Network,” our company newsletter.

The newsletter features our company, our products and games, the technical aspect, as well as the human interest; the people we serve, our customers; promotional contests and events, and information pertaining to the gaming industry.

Our latest issue was sent to nearly 30,000 e-mail clients and distributed to more than 3,000 people within the industry.

It is given to distributors, new customers, bingo hall managers, media members, handed out at tradeshows and other promotional events in the United States and abroad – and of course the reason we’re all in business – the players.

If you’ve missed an issue, don’t worry. All of our newsletters and press releases will be posted in the Media Center of our Web site: VideoKingNetwork.com on our Facebook page and Twitter.

If you have any news, comments or suggestions, please contact Carla Chance, Director of Marketing/Communications, at (800) 635-9912, Ext. 5851 or cchance@vkge.com.

Visit our Media Center for more information.

 

 

 

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How Can I Receive A Free Copy of Video King’s Newsletter?


Newsletter, So Glad You Asked ...


Simply click on the “Subscribe To Company News” icon on our Web site’s home page, and we will be more than glad to send you free electronic copies of our newsletter, press releases and promotions.

For further information, please contact Carla Chance, Director of Marketing/Communications at (800) 635-9912, Ext. 5851 or cchance@vkge.com.

 

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How Can I Advertise In Video King’s Company Newsletter?


VKN Advertising

Video King welcomes the opportunity to help you promote your business. For information about our ad policy and special introductory rates, please contact Carla Chance, Director Of Marketing/Communications, at (800) 635-9912, Ext. 5851 or cchance@vkge.com.

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How Can I Link My Web Site To Video King’s Web Site?


Linking Sites

If you’d like us to post a link to your site on www.VideoKingNetwork.com, please read the following and then fill out our Link Exchange Form.

Video King asks that all requests meet the following guidelines:

  1. The site must include a link back to www.VideoKingNetwork.com. If approved, Video King will establish a link on our site as soon as the reciprocal link is established.
  2. The content on the site must be presented in a tasteful, user-friendly manner, designed with our primary audience in mind.

Thanks for your interest!
 

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Where Can I Obtain Video King Marketing Material?

Marketing Material

Video King has a variety of marketing material designed to showcase our products, games and services, much of which is downloadable from the Media Center, as well as Product Section of our Web site: VideoKingNetwork.com.

If you need assistance, please contact Carla Chance, Director Of Marketing/Communications, at (800) 635-9912, Ext. 5851, (402) 951-2970 or cchance@vkge.com or marketing@vkge.com.

For more information, click on the following link: Media Center.

 

 

 

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What Types Of Games Does Your Company Video King Produce?


'Virtual' Game Gallery

Video King produces a wide array of electronic bingo devices for use in traditional bingo games. In addition, Video King offers many pari-mutual based wagering systems, including PowerMutual™ , and our Class II bingo terminals, are extremely popular at tribal casinos.

Supporting all of this innovative product is a full line of bingo hall equipment, as well as entertaining games.

For further information, contact:

Peggy Hansen
Bingo Hall Equipment Manager
phansen@vkge.com
(800) 635-9912, Ext. 6401
(402) 951-2970
 
Cindy Martin
Customer Service Manager
cmartin@vkge.com
(800) 635-9912, Ext. 6811
(402) 951-2970
 

Click To View Our Entire Product Line!


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Whom Can I Contact For Product Ideas?

 

'Door' Always Open ...

We are always looking to grow our business and to provide the players with the most exciting and interesting games in the industry. If you have a great idea about a product or game, please contact:

Tim Stuart, President/CEO
(800) 635-9912, Ext. 7777
Cell: (402) 578-1475
tstuart@vkge.com

For more information, please visit the Media Center of our Web site, complete with newsletters, press releases, downloadable product fliers and more.


But it doesn't stop there ...

Become a fan and follow us on Facebook  for more updates and promotions. We'd love to hear back from  you and value your comments and suggestions!

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Where Can I Demo Video King’s Products?

Product Demos

VKGS LLC, dba Video King®, is among the world’s largest providers of electronic gaming systems and bingo hall equipment.

Reaching a global market, Video King’s entertainment systems can be found aboard luxury cruise liners, throughout Indian Country and in thousands of charitable, commercial and military establishments around the world.

Please contact Cindy Martin, our Customer Service Manager, at (800) 635-9912, Ext. 6811, (402) 951-2970 or cmartin@vkge.com to find a site nearest you.

In addition to exhibiting at various regional, national and international tradeshows, Video King would be more than happy to arrange a personal demo or Webinar geared specifically for you.

 

Click To View Our Entire Product Line!

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Contact Us : (800) 635-9912 or marketing@vkge.com