Frequently Asked Questions

Video King Does Business Around the Globe in Many Countries, States, and Jurisdictions.
We Aim to Provide an Exceptional Experience to Our Customers.

Need To Reach Us?
Thanks for your interest. Please feel free to call us any time, and we will direct you to the best person to address your comments or questions.

Tim Stuart
President/CEO

tstuart@vkge.com
Toll-Free: (800) 635-9912, Ext. 7777
Local: (402) 951-2970, Ext. 7777
Cell: (voice) (402) 578-1475
Text: (only) (402) 575-8387
Fax: (402) 951-2990

Video King Headquarters
1045 N. 115th St., Ste. 200
Omaha, NE 68154
United States
Toll-Free: (800) 635-9912
Local: (402) 951-2970
Fax: (402) 951-2990
marketing@vkge.com

Video King Manufacturing Location
Video King
7270 Pacific St.
Omaha, NE 68114
United States
Toll-Free: (800) 525-8380
Local: (402) 951-2970
Fax: (402) 315-3496

Video King Research & Development
1146 Waverley St., Unit 1
Winnipeg, MB R3T 0P4
Canada
Toll-Free: (888) 204-9677
Local: (204) 452-0100
Fax: (204) 452-0600

Technical Assistance
24-Hour Service Desk
Toll-Free: (888) 246-4609 (BINGO 09)
Local: (402) 951-2983
Fax: (402) 951-2984
support@vkge.com

Florida Distributor
VKGS LLC dba Bingo Video King

Jeff McIntosh
General Manager

jmcintosh@vkge.com
3402 S.W. 26th Terrace, Ste. B4
Fort Lauderdale, FL 33312
Toll-Free: (800) 786-2464
Local: (954) 321-8300
Cell: (954) 444-4046
Fax: (954) 321-8262

Cindy Warfield
Manager

cwarfield@vkge.com
9940 Currie Davis Dr., Ste. 122
Tampa, FL 33619
Toll-Free: (877) 746-6087
Local: (813) 628-4020
Cell: (813) 298-2481
Fax: (813) 628-4013

West Coast Distributor
VKGS LLC dba California Bingo Service

Renny Marin
General Manager

rmarin4428@gmail.com
5214 Wall Ave.
Richmond, CA 94804
Toll-Free: (800) 235-8076
Local: (510) 233-8144
Cell: (510) 701-1365
Fax: (510) 233-3595
www.californiabingoservices.com

Company Overview

At the forefront of electronic gaming, Video King is amongst the world’s largest providers of electronic bingo gaming systems, ranging from tablets, handheld and fixed-base devices, digital bingo flashboards, ancillary gaming content, bingo consoles and equipment. All of our products are developed and designed with state-of-the-art technologies – focused to maximize player enjoyment, while delivering increased profitability to the gaming enterprises.

Video King’s gaming entertainment systems – licensed in more than 80 jurisdictions – integrate with our collective deployed devices, comprised of 63,000 tablets, handsets and fixed-base units, found worldwide. Video King’s products are installed in thousands of charitable bingo halls, in more than 40 of the largest tribal gaming casinos and commercial casinos.

In addition, the U.S. military bases rely on bingo, and many have Video King’s products installed to assist with the financial support needed to help fund the Morale Welfare and Recreation programs (MWR), which provide support and leisure services designed to enhance lives of those in the various branches of service.

Click to here to learn more…

Tim Stuart
President/CEO

tstuart@vkge.com
Toll-Free: (800) 635-9912, Ext. 7777
Local: (402) 951-2970, Ext. 7777
Cell: (voice) (402) 578-1475
Text: (only) (402) 575-8387
Fax: (402) 951-2990

Rusty Morin
Chief Financial Officer

rmorin@vkge.com
Toll-Free: (800) 635-9912, Ext. 6843
Local: (402) 951-2970, Ext. 6843
Fax: (402) 951-2990

Brent Kizuik
Chief Technical Officer
Vice President Electronic Products

bkizuik@vkge.com
Toll-Free: (888) 204-9677, Ext. 2222
Local: (204) 452-0100, Ext. 2222
Fax: (204) 452-0600

Key Management

Sonya Huscroft
Director of Compliance & Human Resources

shuscroft@vkge.com
Toll-Free: (800) 635-9912, Ext. 6847
Local: (402) 951-2970, Ext. 6847
Fax: (402) 951-2991

Brian Jenkins
Director of Manufacturing

bjenkins@vkge.com
Toll-Free: (800) 525-8380, Ext. 6404
Local: (402) 951-2970, Ext. 6404
Fax: (402) 315-3496

Tim Adams
Director Of Technical Services & Support

tadams@vkge.com
Toll-Free: (800) 635-9912, Ext. 6848
Local: (402) 951-2970, Ext. 6848
Fax: (402) 951-2984

Leslie Lombardi
Controller

llombardi@vkge.com
Toll-Free: (800) 635-9912, Ext. 6888
Local: (402) 951-2970, Ext. 6888
Fax: (402) 951-2990

Regional Sales Managers

Colin Casey
Southern United States

ccasey@vkge.com
Toll-Free: (800) 635-9912, Ext. 6706
Local: (402) 951-2970, Ext. 6706
Cell; (405) 596-9862
Fax: (402) 951-2990

Jerry Clauson
Western United States

jclauson@vkge.com
Toll-Free: (800) 635-9912, Ext. 6708
Local: (402) 951-2970, Ext. 6708
Cell: (360) 601-7705
Fax: (402) 951-2990

Chris Clay
Central United States

cclay@vkge.com
Toll-Free: (800) 635-9912, Ext. 6717
Local: (402) 951-2970, Ext. 6717
Cell: (402) 889-1572
Fax: (402) 951-2990

Ed Dwornicki
Western United States

edwornicki@vkge.com
Toll-Free: (800) 635-9912, Ext. 7853
Local: (402) 951-2970, Ext. 7853
Fax: (402) 951-2990

Brian Hagelgans
Central United States

bhagelgans@vkge.com
Toll-Free: (800) 635-9912, Ext. 6703
Local: (402) 951-2970, Ext. 6703
Cell: (740) 815-5573
Fax: (402) 951-2990

Peggy Hansen (BHE Manager)
Eastern U.S./Canada/Guam

phansen@vkge.com
Toll-Free: (800) 635-9912, Ext. 6896
Local: (402) 951-2970, Ext. 6896
Cell: (402) 981-0757
Fax: (402) 951-2990

Floyd Olive
Southern United States

folive@vkge.com
Toll-Free: (800) 635-9912, Ext. 6707
Local: (402) 951-2970, Ext. 6707
Cell: (936) 232-2680
Fax: (402) 951-2990

Phil Sherwood
Director, Class II Gaming Products

psherwood@vkge.com
Toll-Free: (800) 635-9912, Ext. 6849
Local: 402) 951-2970, Ext. 6849
Cell: (512) 750-5373
Fax: (402) 951-2990

Marketing Division

Carla Chance
Director Marketing/Communications

cchance@vkge.com
marketing@vkge.com
Toll-Free: (800) 635-9912, Ext. 5851
Local: (402) 951-2970, Ext. 5851
Fax: (402) 951-2990

Paula Thomas
Customer Service Manager

pthomas@vkge.com
Toll-Free: (800) 635-9912, Ext. 6808
Local: (402) 951-2970, Ext. 6808
Fax: (402) 951-2990

All of Video King’s games hyperlink and products hyperlink are available through our sales managers and league of distributors, located nationwide. To contact the sales manager in your area, please click to view our directory or contact the Video King corporate office location and we can direct you to a sales manager. hyperlink

NEED TO UPDATE*********

Video King is among the world’s leading providers of electronic bingo gaming systems, game designs and bingo hall equipment. Reaching a global market, Video King’s bingo management system, bingo hall equipment and Class II poker games and video reel games can be seen in charitable halls, commercial hall locations, in tribal gaming casino sites and in military establishments around the world.

In addition to exhibiting at various regional, national and international tradeshows, Video King would be more than happy to arrange a personal demonstration or Webinar geared specifically for you and your company or business needs.

For further information, please contact our Marketing Department:

Toll-Free: (800) 635-9912
Local: (402) 951-2970
Fax: (402) 951-2990

marketing@vkge.com

Video King offers trade-ins on used equipment and we also sell refurbished equipment. Check with your sales rep on refurbished stock availability or click here to learn more.

For further information, please contact:

Peggy Hansen
Regional & BHE Sales Manager

phansen@vkge.com
Toll-Free: (800) 635-9912, Ext. 6896
Local: (402) 951-2970, Ext. 6896
Cell: (402) 981-0757
Fax: (402) 951-2990

Phil Sherwood: Director
Class II Gaming Products

psherwood@vkge.com
Toll-Free: (800) 635-9912, Ext. 6849
Local: 402) 951-2970, Ext. 6849
Cell: (512) 750-5373
Fax: (402) 951-2990

We are always looking to grow our business and to provide the players with the most exciting gaming devices and designs in the industry. If you have a great idea about a product or game, please contact:

Tim Stuart, President/CEO
VKGS LLC (dba Video King)

tstuart@vkge.com
1045 N. 115th St., Ste. 200
Omaha, NE 68154
Toll-Free: (800) 635-9912, Ext. 7777
Local: (402) 951-2970, Ext. 7777
Cell: (voice) (402) 578-1475
Text: (only) (402) 575-8387
Fax: (402) 951-2990

But it doesn’t stop there …

Become a fan and follow us on Facebook, Instagram, YouTube & Twitter for more updates and promotions. We’d love to hear back from you, and value your comments and suggestions!

To better serve our customers, Video King offers technical support with a 24 hours a day, seven days a week, customer support center. If you need assistance, please contact us:

Toll-Free: (888) 246-4609 (BINGO 09)
Local: (204) 474-2454
Fax: (402) 951-2984

support@vkge.com

To better serve our customers, Video King offers a 24-hour, seven days a week, customer support center.
To reach us, please contact us at:

Toll-Free: (888) 246-4609 (BINGO 09)
Local: (204) 474-2454
Fax: (402) 951-2984

support@vkge.com

If you need equipment repaired, please contact our Customer Support Center.

Toll-Free: (888) 246-4609 (BINGO 09)
Local: (204) 474-2454
Fax: (402) 951-2984

support@vkge.com

Due to rapidly changing laws and regulations, Video King cannot be responsible for the legality of the games and products by any particular purchaser. Purchasers should determine for themselves whether Video King’s games and products are permitted in their locality.

Video King has a variety of marketing material designed to showcase our products, games and services, much of which is downloadable from our Web site. If you need assistance, please contact:

Carla Chance
Director of Marketing/Communications
Toll-Free: (800) 635-9912, Ext. 5851
Local: (402) 951-2970
Fax: (402) 951-2990

cchance@vkge.com
marketing@vkge.com

As a service to our customers, Video King strives to keep you informed of the latest developments within our company and the bingo industry.

Our primary modes of communication are “VKN – The Video King Network,” our company newsletter, press releases, as well as, our social media platforms, Facebook, Twitter, YouTube & Instagram.

If you have any news, comments or suggestions, please contact:

Carla Chance
Director of Marketing/Communications

Toll-Free: (800) 635-9912, Ext. 5851
Local: (402) 951-2970, Ext. 5851
Fax: (402) 951-2990
cchance@vkge.com
marketing@vkge.com

Video King welcomes the opportunity to help you promote your business. For information, please contact:

Carla Chance
Director of Marketing/Communications

Toll-Free: (800) 635-9912, Ext. 5851
Local: (402) 951-2970, Ext. 5851
Fax: (402) 951-2990
cchance@vkge.com
marketing@vkge.com

We appreciate your interest in Video King career opportunities. Video King offers a creative and fast-paced work environment, with excellent employee benefits, competitive wages and an opportunity to be a part of a growing company. If you are interested in employment opportunities, please complete the employment application (hyperlink)*** and fax or e-mail the completed application and a cover letter, indicating which position(s) you may be interested in to our Human Resource Department.

Please Send Attention:
Sonya Huscroft
Director of Compliance & Human Resources
VKGS LLC

shuscroft@vkge.com
1045 N. 115th St., Suite 200
Omaha, NE 68154
Local: (402) 951-2970, Ext. 6847
Toll-Free: (800) 635-9912, Ext. 6847
Fax: (402) 951-2991

Capabilities & Services

Video King can service most of your manufacturing needs. Our facility is located at 7270 Pacific St., Omaha, NE 68114, strategically located in the crossroads of the country.

Our skilled technicians have been delivering quality products to government and independently regulated markets for many years.

We can assist with ensuring your product will withstand the scrutiny of your customers. We hand-finish and conduct quality control testing with the latest technology methods on all work before making available for your inspection.

Highlights Include:

Electromechanical Assembly, Repair & Testing
• Surface Mount and Through Hole Soldering
• PCB Component Repair
• Wire Harness and Cable Assemblies
• PDU Wiring and Assembly
• BOM Creation and Organization
• ESD Protected Work Areas
• UL Listed, Product Assembly Inspections
• Complete Electrical Testing
• Quality Control Inspection Stats and Reports

Computer Services
• Hardware/Component Sourcing and Assembly
• Custom Image Creation
• Software Loading and Setup (On One Computer Or Many)
• Services Available On All Microsoft and Android Platforms

Logistics, Packaging & Shipping
• Warehouse Storage, Including Routine Inventory Status Reports
• Packaging Services – From Boxes And Pallets To Ocean and Rail Containers
• Domestic and International Shipping Services

Facility
• Modern, Secure, 25,000-Square Foot, Temperature Controlled Facility In The Heart Of Omaha
• Multiple Loading Docks, Including A Half Dock, For Ease Of Drop-off Or Pickup
• Itemized, Detailed Invoicing
• Terms Available
• Friendly and Courteous Staff Open To Answer Any Questions Or Address Any Concerns

To learn more, please contact:

Brian Jenkins
Director of Manufacturing

bjenkins@vkge.com
Toll-Free: (800) 525-8380, Ext. 6404
Local: (402) 951-2970, Ext. 6404
Fax: (402) 315-3496

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